Gestión de inventarios en la empresa distribuidora de confitería y productos de consumo masivo “Dulceza”

Abstract

The following document outlines the development of an inventory management model for the company "Dulceza," where the current situation of the logistics area was identified through the use of interviews based on a specialized methodology called IPISI. Various parameters of the company were evaluated, identifying several areas for improvement, including limited storage capacity, lack of action in inventory management, and the absence of established policies and standards to aid in replenishment decision-making. Lastly, the absence of documented manuals detailing the activities and controls necessary for management was noted. All of this was taken into account to develop a model tailored to their needs. The company's inventory was classified using an analytical hierarchical model, considering the criteria of individuals involved in inventory management, allowing for the establishment of robust hierarchies agreed upon by all parties involved. This facilitated adequate stratification to focus measures on products deemed most relevant or in category A. The demand behavior of these items was analyzed to establish a management model based on fixed review periods. Despite a 43.44% increase in demand during the studied period, inventory acquisition costs increased by only 1.02%. This minimal increase is due to higher-cost items experiencing decreased demand, while lower-cost items see increased demand according to forecasts.