El proceso del Know How y la creación de valor en las Empresas Familiares Artesanales en el sector metalmecánico de la provincia del Tungurahua

Abstract

Artisan family businesses in the metal-mechanic sector of Tungurahua province are grouped within some institutions in order to know their rights, in the same way to encourage productive capacities, increase production and sales volumes, training and exchange of experiences. The continuous use of resources available to companies such as labor, patents, machinery goes unnoticed for their owners, the same as part of Know How (referring to the way in which the company does things in the workplace). that uses those resources to achieve production. According to the results obtained from the survey applied to the owners and workers of family artisan businesses, it is noteworthy that there is a link between salary and performance. The application of production indicators such as Aggregate Value%, Average Labor Productivity, Unitary Labor Cost, Labor Cost Competitiveness, determined that artisanal family businesses generate added value through the intervention of labor in the productive processes.